Official policy

Fg99's Privacy Policy — your data is completely safe with us

This Privacy Policy clearly explains how we collect, use, and protect the information you provide while using fg99.

Last updated: January 1, 2026
256-bit
SSL encryption
0
Data Sales
24/7
Security Monitoring
100%
Your data, your control

Privacy Policy Key highlights

Steps fg99 Takes to Protect Your Data

Data Collection & Storage

Fg99 only collects information necessary to deliver its services. Your name, email address, phone number, and payment details are securely stored on encrypted servers.

No data shared with third parties

Your personal information is never sold or transferred to third parties. Certain data may only be shared with regulatory authorities when required by law.

Advanced security measures

Fg99 protects your data with 256-bit SSL encryption, firewall protection, and regular security audits. Our servers comply with international security standards.

Cookie & Tracking Policy

Fg99 uses cookies to improve site functionality. You can manage cookies through your browser settings. We do not use any invasive tracking technologies.

Your Rights & Controls

You can view, correct, or request deletion of your stored data at any time. You have full control over your personal information.

Marketing Communications

You can unsubscribe from promotional emails or SMS at any time. fg99 respects your preferences and will never send you messages you don't want.

1. Introduction & Scope Who This Privacy Policy Applies To

Welcome to fg99. Our Privacy Policy is the foundation of trust between us and our members. This policy clearly outlines how the information you share with us while using the fg99.click website and its associated mobile applications is collected, what it is used for, and how it is kept secure.

This Privacy Policy applies to all current and future members of fg99. By accessing fg99.click or using any of our services, you are considered to have read and agreed to all terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe transparency is the best policy. That's why fg99's Privacy Policy is written in plain language — so every member can clearly understand what we do with their data. No hidden clauses, no complex legal jargon — just straightforward, honest information.

Please note: This Privacy Policy applies to fg99's Terms & Conditions and should be read alongside it. Together, both documents provide a complete picture of the relationship between fg99 and its members.

2. What Information We Collect At every step, from registration through use

Fg99 only collects what is strictly necessary to provide its services. We don't believe in gathering more data than we need. Below is a detailed breakdown of what we collect and why.

Information Collected at Registration

  • Full name (as per National ID)
  • Email address & mobile number
  • Date of birth (for age verification)
  • Current Address
  • Preferred language and currency

Information collected during KYC verification

  • Copy of National ID (NID) or passport
  • Driving license (as an alternative)
  • Utility bill or bank statement (for address verification)
  • Selfie photo (for identity verification)

Automatically Collected Information

  • IP address & device information
  • Browser type & operating system
  • Site visit timestamps and session data
  • Gaming & Betting History
  • Records of deposit and withdrawal transactions
Data type Source of Collection Mandatory?
Name & Contact Information Registration Form Yes
Identity document KYC Upload Yes, for withdrawals
Payment Information Transaction processing Yes
Device & Browser Data Automatic Partial
Gaming History Platform logs Automatic

3. How Collected Data Is Used How your data is used and the limits of that use

Fg99 never uses collected data for unrelated purposes. Every piece of information has a specific reason for being collected and is never used beyond that scope. Under fg99's Privacy Policy, your data is used for the following purposes.

  • To create, verify, and manage your account
  • To process deposits, withdrawals, and other financial transactions
  • To prevent fraud and money laundering
  • To meet legal and regulatory obligations
  • To provide customer support and resolve complaints
  • To create a personalized experience tailored to your preferences
  • To send promotional offers and bonuses (where consent has been given)
  • For responsible gaming monitoring and support
  • To improve platform security and performance
Important: fg99 never sells your data to advertising companies or data brokers. Our business model does not rely on selling your information.

4. Data Storage & Security Measures Where & How Your Data Is Stored

Fg99 uses industry-leading security technology to keep your data safe. Data security is at the heart of our Privacy Policy. Below is a detailed overview of the security measures we have in place.

Technical Security

  • All stored data is secured with 256-bit AES encryption
  • All data transfers are encrypted via SSL/TLS protocol
  • Multi-layer firewall and intrusion detection system
  • Regular security audits and penetration testing
  • Physical access to servers is controlled and restricted

Access Control

  • Only authorized fg99 staff can access specific data
  • A Role-Based Access Control (RBAC) system is in place
  • All staff are bound by confidentiality agreements
  • Passwords are hashed and stored using the bcrypt algorithm
Two-step verification: To further secure your account, we strongly recommend enabling 2FA (Two-Factor Authentication). Once active, your account cannot be accessed with a password alone.

5. Sharing Data with Third Parties When and with whom data may be shared

A core principle of fg99's Privacy Policy is that your data stays with us. However, there are limited and specific circumstances under which information may be shared.

Third Party What Data Is Shared Reason
Payment Gateways (Mobile Pay, Nagad) Transaction Information Payment Processing
KYC Verification Provider Identity document Identity verification
Government and regulatory authorities Specific information as required by law Legal Obligation
Cloud service provider Encrypted Data Infrastructure management
Anti-Fraud System Suspicious transaction data Fraud prevention

All third parties listed above are bound by confidentiality agreements with fg99 and may only use the information they receive for its specified purpose.

To be clear: fg99 never sells or rents your information to advertisers, data brokers, or any commercial third party.

6. Cookie Policy How fg99 Uses Cookies

Fg99 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality. In accordance with fg99's Privacy Policy, we use the following types of cookies.

Cookie type

  • Essential cookies: Login sessions and security tokens — the site cannot function without them
  • Functional Cookies: To remember your language preference and theme settings
  • Analytics cookies: To understand which parts of the site are most frequently used
  • Performance cookies: To identify page loading speed and technical issues

You can turn off non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

7. Your Rights Full control over your own data

Under fg99's Privacy Policy, every member has the following rights regarding their personal data. To exercise any of these rights, support@fg99.clickto send us an email.

  • Right to Know: You can find out what information fg99 holds about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You can request that your data be deleted after your account is closed
  • Right to Data Portability: You can request a copy of the data we hold about you
  • Right to Object: You can opt out of marketing communications at any time
  • Right to Restrict Processing: You can request that data processing be restricted under certain circumstances
Response time: Response time after receiving a rights request: fg99 typically responds within 7 business days. Complex cases may take up to 30 days.

8. Child Protection Policy Not available to anyone under 18

Fg99 strictly follows an 18+ policy. In accordance with our Privacy Policy and Terms of Service, we do not knowingly collect information from anyone under 18 years of age, nor do we provide services to them.

  • Age is verified at the time of registration
  • Age is verified during the KYC process
  • Any account registered by someone under 18 will be immediately closed
  • Any data found to belong to a minor is deleted immediately
For parents: If your child has accidentally registered on fg99, please contact us immediately at support@fg99.clickto have your account closed and all associated data permanently deleted.

9. Data Retention Period How Long We Retain Your Data

Fg99 does not retain data longer than necessary. Under fg99's Privacy Policy, retention periods are determined based on the type of data and the purpose for which it was collected.

Data type Retention Period Reason
Account Information Account active period + 5 years Legal Obligation
Transaction Records 7 years Financial Regulatory Guidelines
KYC documents 5 years after account closure AML/KYC Regulations
Customer Support Contact 3 years Quality Improvement & Dispute Resolution
Marketing Preferences Until you opt out Personalized communications
Session & Log Data 90 days Security Monitoring

Once the retention period expires, data is securely destroyed or anonymized in a way that makes it impossible to identify you in any form.

10. Changes to the Privacy Policy How you will be notified when the policy is updated

Fg99 may update this Privacy Policy from time to time. Changes may be necessary due to technological developments, new legislation, or an expansion of our services. In the event of any changes, we will take the following steps.

  • The "Last Updated" date at the top of the page will be revised
  • A notice will be sent to your registered email for any significant changes
  • You will be notified at least 14 days before any major changes take effect
  • Continued use of the site after an updated policy is published will be considered acceptance of the new policy
Recommendation: Visit this page regularly to stay up to date with the latest version of fg99's Privacy Policy.

11. Contact Us We're here to help with any privacy-related questions

If you have any questions, concerns, or complaints regarding fg99's Privacy Policy, please reach out to our dedicated Privacy Team. We take every message seriously and aim to respond promptly.

Contact method Description Response time
Email support@fg99.click 2–6 hours
Live Chat Chat button at the bottom right of the site 3–5 minutes
FAQ FAQ Page Instant
In closing: By using fg99.click, you acknowledge that you have read, understood, and accepted this Privacy Policy in full. We are always committed to protecting your information.

Choose fg99 for a safe and trusted gaming experience

Fg99 is committed to protecting your privacy. Register today and enjoy gaming in a safe, secure environment.

বাংলা