Official Document

Fg99's Terms and Conditions — Your Rights & Responsibilities

Please read these Terms and Conditions carefully before using fg99. All information regarding account registration, betting rules, bonus terms, payment policies, and responsible gaming is set out here in plain language.

Last Updated: 1 January 2026
Legal Obligations
Using fg99 = Accepting the Terms
  • Age Restriction: 18+
  • One Person, One Account
  • Fair Play Obligations
  • You will be notified of any changes in advance

Terms & Conditions Key Highlights

Check out this quick summary before diving into the full details

Account Registration & Eligibility

To register an account on fg99, you must be at least 18 years of age. Each individual may hold only one account. Registering with false information is strictly prohibited and may result in account termination.

Deposit & Withdrawal Policy

Deposits and withdrawals on fg99 are fully secure. Transactions are supported via Mobile Pay, Nagad, Rocket, and more. Every withdrawal request is processed after verification — typically within 30 minutes.

Bonus & Promotion Terms

All bonuses and promotions are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly — they must first be converted to real balance by meeting the applicable conditions. Each bonus has its own validity period.

Betting & Gaming Rules

All bets are final once confirmed and cannot be changed. fg99 reserves the right to void bets in the event of a technical error. Each game has its own rules, which are detailed on the respective game page.

Account Security & Privacy

You are solely responsible for keeping your password and login credentials confidential. Sharing your account with anyone else is strictly prohibited. If you notice any suspicious activity, contact fg99 Support immediately.

Responsible Gaming Obligations

Fg99 is committed to responsible gaming. Every member can set their own deposit limits, use the self-exclusion option at any time, and is encouraged to seek professional support if needed.

1. Definitions & Interpretation Definitions of Key Terms Used in These Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the fg99 platform and its users. By accessing fg99.click or using any of our services, you are deemed to have read and accepted these Terms.

The following key terms are used throughout these Terms and are defined below for clarity:

Term Meaning
"Platform" The fg99.click website and its associated mobile applications
"Member" A person who accesses services through a registered account on fg99
"Balance" The total funds held in a member's account
"Bonus" Any incentive funds or benefits granted by fg99
"Wager" The amount of money staked as a wager in any game or bet
"KYC" Know Your Customer — Identity Verification Process
Please Note: While these Terms are written in Bengali, the original English version shall prevail for all legal interpretation. In the event of any conflict, the English version will be considered final.

2. Account Registration & Eligibility Who Can Open an Account on fg99

To register with fg99, you must meet the following eligibility requirements. These conditions form an integral part of fg99's Terms and Conditions and are in place to protect all members.

Registration Eligibility

  • Applicants must be at least 18 years of age
  • All information provided must be truthful, accurate, and up to date
  • No individual may operate more than one account
  • Accounts must be opened in your own name and for your own use
  • Registration is prohibited if you have a previously terminated account with fg99

KYC Verification Process

Before processing withdrawals or large transactions, fg99 may require identity verification (KYC). This typically involves submitting a copy of your National ID (NID), passport, or driving licence. Withdrawals may be limited until KYC is completed.

Warning: Registering with false information may result in immediate account termination and forfeiture of any balance, without prior notice from fg99.

3. Deposit & Withdrawal Policy All Rules & Regulations Regarding Transactions

All financial transactions on fg99 are processed securely and transparently. The detailed deposit and withdrawal rules below form an important part of fg99's Terms and Conditions.

Deposit Rules

  • Only payment accounts registered in your own name may be used
  • Minimum deposit amount is ৳300 (three hundred BDT)
  • Mobile Pay, Nagad, Rocket, Bank Transfer, and USDT accepted
  • Deposits made through third parties are strictly prohibited
  • Please avoid making deposits using a credit card or borrowed funds

Withdrawal Rules

  • Withdrawals will only be processed via the same method used for the original deposit
  • Minimum withdrawal amount is ৳500 (five hundred BDT)
  • Withdrawals may be delayed if KYC verification has not been completed
  • Withdrawal requests are typically processed within 15–30 minutes
  • Withdrawals may be held under investigation if suspicious activity is detected
Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳300 ৳500 15 Minutes
Nagad ৳300 ৳500 15 Minutes
Rocket ৳300 ৳500 30 Minutes
USDT (TRC20) $5 $10 1–2 hours

4. Bonus & Promotion Terms How to Earn and Use Bonuses

All bonuses and promotions on fg99 are offered subject to the following terms and conditions. Please read them carefully before claiming any bonus.

General Bonus Terms

  • Each bonus has a specific wagering requirement (typically 20x–30x) that must be fulfilled
  • Bonus funds cannot be withdrawn before wagering requirements are met
  • Any attempt to claim bonuses through multiple accounts will result in both accounts being suspended
  • Every bonus has an expiry date — any unused bonus will be forfeited once it expires
  • fg99 reserves the right to modify or cancel any bonus at any time

Welcome Bonus Special Terms

  • Each new member is eligible to receive the Welcome Bonus once only
  • The bonus is activated upon making your first deposit within 7 days of registration
  • The Welcome Bonus cannot be combined with any other bonus
Tip: The contribution rates for casino games and sports bets may differ when working toward a bonus wagering requirement. For more details, on the Bonus page Go.

5. Betting & Gaming Rules Rules of Conduct During Gameplay

All betting and gaming activities on the fg99 platform are governed by the following Terms and Conditions.

  • Once a bet is confirmed, it cannot be changed or cancelled
  • fg99 reserves the right to void bets if incorrect odds or payouts occur due to a technical error
  • fg99 is not liable for any losses caused by internet disconnection
  • If suspicious betting patterns are detected (such as arbitrage or bot usage), the bet will be voided and the account suspended
  • All game outcomes are determined by an independent RNG system and verified by a third party
  • In Live Sports Betting, odds may change after a match has kicked off
Important: Automated betting using any software or bot is strictly prohibited. If detected, all winnings will be forfeited and the account will be permanently closed.

6. Prohibited Activities Actions That May Result in Account Termination

Fg99 is committed to maintaining a fair and transparent gaming environment. The following activities are direct violations of fg99's Terms and Conditions and are strictly prohibited:

  • Creating multiple accounts to exploit bonus offers
  • Using the platform for money laundering or processing illegal funds
  • Hacking, phishing, or any other fraudulent activity
  • Using bots, crawlers, or any automated software
  • Attempting to gain unauthorized access to another member's account
  • Intentionally exploiting vulnerabilities or bugs in fg99's system
  • Assisting any person under the age of 18 in accessing the platform
  • Unauthorized use of the fg99 name or logo

7. Account Suspension & Closure When and Why an Account May Be Closed

Fg99 reserves the right to suspend or permanently close any account, for any reason and without prior notice. However, this action is typically taken in the following circumstances:

  • Breach of Any Provision of These Terms and Conditions
  • Failure to pass KYC verification or providing false information
  • Suspicious Financial Activity
  • Account inactive for an extended period (more than 12 months)
  • Abusive behavior toward other members or fg99 staff
Self-Exclusion: You may also request a temporary or permanent closure of your account at any time. To do so, support@fg99.clickEmail us at

Following account closure, fg99 will consider returning any valid balance remaining. However, if the account was closed due to a rule violation, the balance may be forfeited.

8. Responsible Gaming For a Safe and Responsible Gaming Experience

Under fg99's Terms and Conditions, responsible gaming is one of our top priorities. We believe gaming should be a source of entertainment — never a source of problems.

Responsible Gaming Tools Available to Members

  • Set daily, weekly, and monthly deposit limits
  • Setting a daily loss limit
  • Take a break with a Cool-off Period
  • Self-Exclusion — From 6 Months to Permanent
  • Reality Check Reminder
Need Help? If you feel that gaming is having a negative impact on your life, please Responsible Gaming Page View or support@fg99.clickto get in touch.

This platform is strictly for users aged 18 and above. Parents and guardians are encouraged to use parental control software to monitor their children's online activity.

9. Privacy & Security How Your Information Is Kept Secure

Fg99 takes the protection of members' personal data very seriously. All information collected is used solely for service delivery, KYC verification, and compliance with legal obligations.

  • All transactions are secured with SSL encryption
  • Member data is never sold to third parties
  • Information may be disclosed to authorities when required by law
  • Passwords are stored in hashed form and cannot be viewed by fg99 staff
  • Two-factor authentication (2FA) is available for added account security

For more information, visit our Privacy Policy View the page.

10. Limitation of Liability fg99 Accepts No Liability Under Any Circumstances

Fg99 is committed to delivering the highest standard of service. However, fg99 will not be held liable for losses arising from the following circumstances:

  • Losses resulting from internet connection disruptions
  • If login credentials or passwords are compromised due to the member's own negligence
  • Unexpected Technical Errors or Server Downtime
  • Delays or failures caused by third-party payment gateways
  • Force majeure events (natural disasters, government restrictions, etc.)
Please Note: In the event of any dispute, fg99's server logs shall serve as the final and binding evidence. If a member disagrees, the matter must be referred to an officially recognized arbitration process.

11. Terms Amendment Policy How and When These Terms May Be Updated

Fg99 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Members will be notified of significant changes in advance via email or through the platform.

  • Minor changes may take effect without prior notice
  • For major changes, at least 7 days' notice will be given
  • Continued use of the platform after any changes constitutes acceptance of the updated terms
  • To decline the updated terms, you must request account closure

12. Contact & Complaints Process How to Get Help When Something Goes Wrong

If you have any questions or complaints regarding fg99's Terms and Conditions, please reach out to our support team. Every complaint is taken seriously and handled with care.

Contact Channels Description Response Time
Live Chat Chat button at the bottom right of the platform 3–5 minutes
Email support@fg99.click 2–6 hours
FAQ FAQ Page Instant

After a complaint is submitted, fg99 aims to provide an initial response within 48 hours. Complex matters may take up to 7 business days to resolve. fg99 is committed to resolving all issues through fair and transparent communication with its members.

A Final Note: By accessing fg99.click or using any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. We're always here if you have any questions.

Join fg99 and Play Responsibly

Clear rules, fast payments, and support in Bengali — fg99 is Bangladesh's most trusted gaming platform. Register today and claim your welcome bonus.

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