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Our Commitment

At fg99 Responsible Gaming — fun guaranteed, safety assured

Gaming should be a source of fun, not stress. fg99 believes every member deserves to play safely, within their limits, and with enjoyment. On this page, learn about the responsible gaming support fg99 provides.

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Fg99's core principles of responsible gaming

  • Play for fun, not for income
  • Set a budget and stick to your limits
  • Don't play trying to win back what you've lost
  • Don't play with borrowed or loaned money
  • Use Self-Exclusion When Needed
  • Don't hesitate to ask for help when you need it
Strict 18+ Policy
24/7 Support
Set Your Own Limits
Self-Exclusion Tool
Key Benefits

For responsible gaming fg99's Special Tools

Features fg99 offers to ensure a healthy gaming experience for every member

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — one of the most effective ways to keep your gaming responsible.

Session Time Limit

Set your preferred play duration in advance. Once the time is up, fg99 will automatically end your session. Spend less time gaming and more time with the people who matter.

Self-Exclusion

If you need to step away for a while, use the Self-Exclusion feature. You can pause your account anywhere from 7 days to permanently. During this period, you will not be able to log in.

Loss Limit

If your losses exceed a set amount, fg99 will automatically alert you or temporarily suspend your gaming session. This responsible gaming tool is designed to help you minimize financial losses.

Reality Check

At regular intervals, fg99 will remind you how long you've been playing and how much you've won or lost. These reminders help keep you aware and support responsible gaming habits.

24/7 Support Team

Fg99's support team is always on hand for any responsible gaming questions or concerns. Reach out via live chat or email — we're here to help, without judgment.

What does responsible gaming mean at fg99?

Responsible gaming at fg99 goes beyond following rules — it's a mindset, a culture. We want every member to enjoy gaming as a healthy form of entertainment, free from addiction or financial hardship. The core idea is simple: you control the game, not the other way around.

Many people in Bangladesh are new to online gaming and betting. fg99 wants to send a clear message to them: play for fun, but know your limits. Responsible gaming means staying mindful of your finances, your time, and your mental well-being.

Fg99's responsible gaming policy is built on the best practices of the international gaming industry. We go beyond words — through practical technological tools and a trained support team, we create a genuinely responsible gaming environment.

The fg99 Philosophy: Gaming is entertainment — not a reliable source of income. Every game outcome is uncertain, and accepting that is the foundation of playing responsibly.

How to Build Healthy Gaming Habits

Building a few simple yet effective habits is key to responsible gaming. fg99 encourages all members to follow the guidelines below.

  • Set a budget: Decide in advance how much you're willing to spend on gaming each week or month — and stick to it.
  • Set a Time Limit: Set a time limit for daily play before you start. Avoid gaming during family time, work, or study hours.
  • Don't chase your losses: Chasing losses by placing bigger bets is the most dangerous pattern in irresponsible gaming.
  • Take a break if it becomes compulsive: If it feels that way, stop. Use fg99's Cooling-Off Period feature.
  • Never bet with borrowed money: Gaming with borrowed money or funds from others is harmful — both financially and mentally.
  • Stop when the fun stops: When gaming stops being fun and starts feeling like stress, that's your signal to think about responsible gaming and take a break.
Warning: Without responsible gaming habits, any gaming platform can become a source of addiction. fg99 doesn't want any of its members to end up in that situation.

Limit-Setting Tools — How to Use Them

You can easily activate responsible gaming tools from your fg99 account settings. The table below outlines the different limit types and how to use them.

Limit Type Minimum Maximum Effective Time
Daily Deposit Limit ৳100 Member's Choice Instant
Weekly Deposit Limit ৳500 Member's Choice Instant
Monthly Deposit Limit ৳1,000 Member's Choice Instant
Session Time Limit 30 minutes 24 Hours Instant
Loss Limit (Daily) ৳200 Member's Choice Instant
Self-Exclusion 7 Days Permanent Instant
Cooling-Off Period 24 Hours 30 Days Instant
Keep in mind: Limit decreases take effect immediately. Increases, however, require a 72-hour waiting period. This rule exists in the interest of responsible gaming.

Recognize the warning signs

Gaming addiction develops gradually — it doesn't happen overnight. fg99 wants its members to stay aware. If you notice the signs below, take action promptly.

Warning Signs

  • Feeling the urge to play beyond your budget
  • Repeatedly playing in an attempt to recover lost money
  • Spending time meant for family or work on gaming
  • Being dishonest with loved ones about your gaming
  • Feeling restless or irritable when not playing

Signs of Healthy Gaming

  • Staying within your set budget
  • Staying composed after a loss
  • Prioritizing family and work
  • Talk openly about gaming
  • Feeling fine after a session ends

Risk Level Assessment

Low Risk

Playing within budget, just for fun

Moderate Risk

Occasionally going over the limit

High Risk

Signs of addiction — seek help now

Self-Assessment

Ask yourself the questions below. If you answer "yes" to more than three, it's time to pay closer attention to your responsible gaming habits.

1

Do you find yourself gaming beyond your set budget?

2

After a loss, do you keep betting in an attempt to win your money back?

3

Do you feel restless, irritable, or anxious when you're not gaming?

4

Hiding your gaming activity from family or friends?

5

Have you ever gamed using borrowed money or by dipping into your savings?

6

Do you prioritize gaming over work, sleep, or your social life?

7

When you're on a winning streak, do you find it hard to stop?

More than three "Yes" answers? Use fg99's self-exclusion tool or support@fg99.clickto reach us.

Minor Protection Policy

Fg99 strictly enforces an 18+ policy at all times. Keeping minors away from gaming is a core principle of responsible play. Age is verified at registration, and identity is confirmed through the KYC process.

  • No one under 18 can register on fg99
  • Accounts are immediately suspended if a minor is detected
  • Parents can install parental control software on their child's device
  • If you suspect someone you know is a minor who is playing, report it to support@fg99.click

Fg99's Responsible Gaming Tools

Deposit Limit

Set Daily / Weekly / Monthly Limits

Session Limit

Set your play time

Loss Limit

Set a maximum loss limit

Self-Exclusion

Take a Temporary or Permanent Break

Reality Check

Monitor your gaming habits regularly

Need help?

The fg99 support team is always ready to help. Email us at:
support@fg99.click

FAQ

About responsible gaming Frequently Asked Questions

What fg99 members want to know about responsible gaming

Go to the "Responsible Gaming" section in your fg99 account settings to find the self-exclusion option. Choose from 7 days, 30 days, 6 months, or permanent. Once activated, you won't be able to log in until the selected period has ended. For assistance, contact us at support@fg99.click.

In line with our responsible gaming policy, deposit limit decreases on fg99 take effect immediately. However, if you wish to increase your limit, a 72-hour waiting period applies after submitting your request. This cooling period is intentional — to prevent impulsive decisions made in the heat of the moment.

The key signs of gaming addiction include: playing beyond your budget, chasing losses with more bets, feeling restless when not playing, lying to family about your gaming, borrowing money to play, and disruption to normal daily life. If you notice these signs, use our responsible gaming tools or reach out to the fg99 support team.

A cooling-off period is a short break — ranging from 24 hours to 30 days. During this time, you cannot place bets or make deposits, but you can still log into your account. Self-exclusion locks your entire account — login is not possible either. Both are effective responsible gaming tools; choose whichever suits your needs.

fg99 strictly enforces an 18+ policy. Date of birth is verified at registration, and age is further confirmed through the KYC process using a national ID or passport. If a minor is identified, the account is immediately closed and all associated data is deleted.

No. Using responsible gaming tools such as deposit limits or session limits has no impact on your bonuses or rewards. However, any active bonuses may be paused during a self-exclusion period. Please read fg99's Terms & Conditions for full details.

Choose fg99 for Safe & Responsible Gaming

Gaming on fg99 is purely for entertainment. Register today and enjoy a safe experience using our responsible gaming tools.

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